3 Month Replacement Guarantee
3 Month Replacement Guarantee Guideline
Stormforce offers a 3 month replacement guarantee on composite hockey sticks for any manufacturing defect purchased from a valid Stormforce retailer.
Graphics and Paint
As graphics and paint defects are not manufacturing defects affecting the playability of a hockey stick, no sticks will be replaced for graphics and paint defects.
Rattles and Noises
Most hockey sticks are hollow tubes. Due to contact, a piece of material often chips off inside the stick, causing a rattle or noise.
Rattles can be repaired by removing the end cap of the stick and shaking out any loose pieces of material will generally solve the problem. Only where power and playability of the stick is genuinely impaired and after a thorough assessment, the stick may be replaced.
Where large cracks affect the power or playability of the stick, the stick will be assessed.
Cracks caused by manufacturing defects will most likely be replaced. Cracks due to wear / tear or contact will most likely not be replaced.
Structural damage and Sink holes
Disintegration along the shaft, head or any part of a stick sometimes occurs. If the stick hasn’t been subjected to heavy wear/tear or abnormal impact damage, the stick will most likely be replaced.
Loss of power
Loss of hitting power due to manufacturing could result in the replacement of a stick. This will depend on a assessment of the hockey stick.
The information contained in this document does not constitute a product guarantee and is NOT legally binding on Stormforce and / or its retailers / representatives. The purpose of this guide is to assist Stormforce customers and retailers. The final decision to replace a hockey stick lies with Stormforce.
This document is subject to updates.
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